Privacy & Security
At BRB Mediation, we are committed to safeguarding your privacy and ensuring the security of your personal information. This Privacy and Security page outlines our practices regarding the collection, use, and protection of your data when you visit our website or engage with our services.
Collection of Information
When you visit the BRB Mediation website, we may collect certain information automatically, such as your IP address, browser type, and device identifiers. We may also use cookies and similar tracking technologies to enhance your browsing experience and gather analytics about website usage.
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Additionally, when you voluntarily provide information through our contact forms or during the scheduling of appointments, we collect the necessary details to respond to your inquiries and provide our services effectively. This may include your name, email address, phone number, and any other information you choose to share with us.
Use of Information
We use the information collected for various purposes, including:
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Responding to your inquiries and providing requested services.
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Sending important updates, notifications, and newsletters related to our services.
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Improving our website functionality, content, and user experience.
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Conducting research and analysis to better understand our clients' needs and preferences.
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Complying with legal obligations and protecting our rights and interests.
Protection of Information
We employ industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our website is secured with SSL encryption to ensure the confidentiality of data transmitted between your browser and our servers.
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Access to your personal information is restricted to authorised personnel who have a legitimate need to access it for the purpose of providing our services or carrying out administrative functions.
Third-Party Services
We may use third-party service providers to assist us in operating our website, managing appointments, and communicating with clients. These service providers may have access to your personal information only to perform tasks on our behalf and are obligated not to disclose or use it for any other purpose.
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Our website may also contain links to third-party websites or services that are not controlled or operated by BRB Mediation. We are not responsible for the privacy practices or content of these external sites and encourage you to review their privacy policies before providing any personal information.
Your Choices and Rights
You have the right to access, update, or delete your personal information held by BRB Mediation. If you would like to exercise your rights or have any questions about our privacy and security practices, please contact us using the information provided below.
Changes to This Privacy Policy
BRB Mediation reserves the right to update or modify this Privacy and Security page at any time without prior notice. We encourage you to review this page periodically to stay informed about how we collect, use, and protect your information.
Contact Us
If you have any questions, concerns, or feedback regarding our privacy and security practices, please don't hesitate to contact us at bianca@brbmediation.com.au or +61 408 603 853. We are committed to addressing your inquiries promptly and ensuring your privacy is respected at all times.
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Last updated: 26 February 2024
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Thank you for trusting BRB Mediation with your privacy and security concerns.